Twilio

Application Process

• How to Submit a Bulk Port-In Request
• US and Canada Termination Zones for Elastic SIP Trunking
• How to Port a Phone Number to Twilio
• What are the phases of porting a landline number?
• How Do I Submit a Port Request to Twilio?
• Why should I provide a CSR with my port request?
See all 7 articles

Billing and Pricing

• How much does it cost to port my number to Twilio?
• Billing cycle for port requests
• What is the pricing for numbers ported to Twilio?
• Why was I charged a fee for my phone numbers despite canceling the port?

International Porting

• How to Port a Number in South Africa
• Sweden Porting
• Japan Porting
• Slovenia Porting
• Portugal Porting
• Luxembourg Porting
See all 29 articles

Porting Away

• How to Port US Toll-Free Numbers Away From Twilio
• How to Port Canadian Phone Numbers Away From Twilio
• Can Twilio continue to provide Voice and SMS service after porting numbers away?
• Why Did I Receive a Port-Away Notification?
• Does Twilio allow its customers to port away phone numbers?
• May I prevent my end customers from porting away phone numbers?
See all 10 articles

Americas Porting

• Inbound SMS Failures After Porting Due to Stale RCS Registration
• Can I change or customize my porting dates?
• Custom Porting Overview
• Overview of the Port-in API Public Beta
• When porting my number, should I cancel my service with my current carrier?
• Understanding Twilio Phone Number Porting Requirements and Steps
See all 12 articles

Troubleshooting

• SMS Continues Routing to Twilio After Porting to Another Carrier
• What should I do to ensure a seamless transition of service during the porting process?
• Number is “rejected” during the porting process
• Can you port my number by a specific date?
• Can I expedite a port request?
• Reducing rejections during the porting process
See all 11 articles