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Help Center
  1. Twilio Support
  2. Porting
Application Process
  • Submitting a bulk port request
  • US and Canada Termination Zones for Elastic SIP Trunking
  • Porting a Phone Number to Twilio
  • What are the phases of porting a landline number?
  • How do I submit a port request to Twilio?
  • Why was my port request rejected?
  • See all 8 articles
Billing and Pricing
  • How much does it cost to port my number to Twilio?
  • Billing cycle for port requests
  • Pricing for numbers ported to Twilio
  • Why was I charged a fee for my phone numbers despite canceling the port?
International Porting
  • Slovenia Porting
  • Portugal Porting
  • Luxembourg Porting
  • Romania Porting
  • Finland Porting
  • International Porting Process
  • See all 26 articles
Porting Away
  • Can Twilio continue to provide Voice and SMS service after porting numbers away?
  • Why did I receive a port-away notification?
  • Does Twilio allow its customers to port away phone numbers?
  • May I prevent my end customers from porting away phone numbers?
  • How do I approve a port-away notification?
  • How do I dispute a port-away notification?
  • See all 8 articles
Porting Basics
  • When porting my number, should I cancel my service with my current carrier?
  • What is porting?
  • How is toll free porting different from landline porting?
  • What is a RespOrg?
  • Can I port my toll-free number into Twilio to use for text messaging?
  • What does it mean when my current carrier “releases” my number?
  • See all 8 articles
Troubleshooting
  • SMS continues routing to Twilio after porting number to another carrier
  • What should I do to ensure a seamless transition of service during the porting process?
  • Number is “rejected” during the porting process
  • Can you port my number by a specific date?
  • Can I expedite a port request?
  • Reducing rejections during the porting process
  • See all 11 articles
We can’t wait to see what you build.
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