When porting your number(s) to Twilio, it is crucial to keep your phone number active with your current carrier until the port request is fully completed. Here are the steps you should follow:
- Keep Service Active: Ensure that your phone number remains active with your current carrier throughout the porting process. Do not cancel your service prematurely, as this could disrupt the porting process.
- Confirmation of Port Completion: Wait for confirmation that your port request has been successfully completed.
- Contact Previous Carrier: After receiving confirmation, contact your previous carrier to ensure that the phone number has been removed from your account. This step helps prevent any further charges from the previous carrier.
Following these steps will help ensure a smooth transition of your phone number to Twilio.