Manually Add Funds and Refill your Twilio Project Balance

An upgraded Twilio project defaults to automatically recharging your project balance when it falls under $10. If automatic recharge is not used, you can manually add funds to your Twilio project at any time.

Notification Triggers

All Twilio projects have a default notification trigger that is hit when your balance reaches $5. When this threshold is met, a notification will go out to your email address advising that your balance is low.

The notification trigger is meant as a reminder to refill your project balance, and prevent it from hitting zero (or negative), and being suspended. To automatically refill your project balance as needed, set a payment recharge trigger.

To add a custom balance notification trigger, please contact Support.

Add funds from a payment source

  1. Access the Billing Overview page in Console.
  2. Under "Current Balance", click Add Funds.
  3. Select the "Payment Method" option, and then click Select Payment Method.
  4. Choose the desired payment method, and then click Select.
    Note: If the desired payment method is not listed, click Add a Payment Method.
  5. Enter the desired balance to add, and then click Add Funds.

Add funds from a promo code

  1. Access the Billing Overview page in Console.
  2. Click Add Funds.
  3. Click Promo Code.
  4. Enter your code, and then click Add Funds.

Related Topics

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