Apply a promo code to your Twilio project

Users with a promotional code can easily add it to their Twilio project by logging into Console. This guide explains following methods for adding a promo code:

Click one of these topics to skip directly to the process.

Add a promo code to an upgraded Twilio project

  1. Access the Billing Overview page in Console.
  2. Click Add Funds.
  3. Click Promo Code.
  4. Enter your code, and then click Add Funds.

Use a promo code to upgrade a Twilio project

  1. Login to your Twilio project at
  2. Click Upgrade Project at the top of the screen.
  3. Enter your phone number for verification, and then click Verify.
  4. A verification code will be sent in a text message to your phone number. Enter the code, and then click Submit.
    Note: To receive a verification code via a voice call, click Want to verify with a call...
  5. In the "Add Company Address" section, select the country where you will consume Twilio services. When the section expands, enter your service address, and then click Add and Continue.
  6. In the "Add a Billing Address" section, select the country for your billing address. When the section expands, enter your billing address, and then click Add and Continue.
    Note: If your service and billing addresses match, click Same as Company Address.
  7. In the "Add Payment Information and Funds" section, enter credit card details, or a paypal account, and then click Use Promo Code.
    Note: A payment method is required to upgrade your account, but it won't be charged when upgrading with a promo code.
  8. Enter your promo code, and then click Upgrade Account.
    Note: Be sure to keep "Automatic Recharge" disabled to avoid charging your payment method.
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