A2P 10DLC Campaign Vetting Delays: Twilio cannot approve 10DLC Campaigns ourselves, and must rely on third parties who control our connections to carriers to sign off. These external processes are creating several week delays for our customers. We continue to escalate these issues and are working to reduce delays wherever possible. Further details will be shared in the Campaign Vetting Changes article as they become available.

Adding a new credit card or Paypal account to your Twilio project

Adding a payment method is required when upgrading a Twilio project, but this can be added to or changed at any time. You can have multiple payment methods stored on your account, consisting of both credit cards and Paypal accounts.

Add a Credit Card

  1. Access the Payment Methods page in Console. 
  2. Click the Screen_Shot_2021-07-22_at_4.30.34_PM.png link to add a payment method. 
  3. Select the "CREDIT CARD" method, enter the requested information, and then click Add Card.
    NOTE: Please ensure your address matches what your bank has on file. 
    Screen_Shot_2021-07-22_at_4.46.53_PM.png

Add a PayPal account

  1. Access the Payment Methods page in Console. 
  2. Click the Screen_Shot_2021-07-22_at_4.30.34_PM.png link to add a payment method. 
  3. Select the "PAYPAL" method, and then click the PayPal logo button.paypaladd.png
  4. Login to PayPal in the new window, and then scroll to and click Agree & Continue.
    Methods04.png
  5. Click Add PayPal.
    Screen_Shot_2021-07-22_at_4.44.56_PM.png

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