Twilio phone numbers are billed via a Monthly Recurring Charge (MRC) from the time they are provisioned. They may vary in price depending on a number of factors, including:
- Phone number type: Mobile, National, Toll-Free, etc.
- Phone number capabilities: Voice calls, SMS messaging, SIP Trunking, etc.
- Phone number country: What country the phone number is based in.
In addition to the phone number’s MRC, we also bill for your usage with the phone number. Continue reading for more in-depth breakdown of how our phone number billing works.
How can I see what a phone number costs?
In this example, the phone number viewed in Console has a $5.00 per month charge:
When am I charged for a phone number?
When you provision a Twilio phone number, you are billed for the full monthly price of the phone number up front. We do not offer prorated phone number billing.
Phone numbers are billed on the same day the phone number was provisioned every month, unless this day doesn’t occur every month like the 31st. In these months, your project would be billed the MRC on the last day of the month (February 28th, March 31st, April 30th, etc.) until you release the phone number.
How is SMS and Voice usage charged?
When you use a phone number’s capabilities (make a phone call, send a message, etc.), you’ll be charged through Twilio’s pay-as-you-go pricing, in addition to the phone number's monthly recurring charge (MRC).
If you don’t make any phone calls, or use any of the capabilities, you’ll still be charged the monthly phone number charge.
How much was I charged for Phone Numbers and Usage?
Charges for your project’s phone numbers and services can be seen on the Usage Summary page in Console.
Here’s what a month with additional voice usage costs might look like:
Here’s what a month with only phone number MRCs (no usage billing) might look like. As you can see, even if you do not use the phone numbers for sending messages, calling, etc., you will still be liable for the phone number’s MRC.
Your Twilio usage can all be found via the Usage Records API.