A2P 10DLC Campaign Vetting Delays: Twilio cannot approve 10DLC Campaigns ourselves, and must rely on third parties who control our connections to carriers to sign off. These external processes are creating several week delays for our customers. We continue to escalate these issues and are working to reduce delays wherever possible. Further details will be shared in the Campaign Vetting Changes article as they become available.

Accepted payment methods for Short Codes

Twilio accepts the following forms of payment for Short Codes:

  • Credit Card
  • Paypal
  • Invoicing

Notice: Twilio is unable to deduct short code payments from your project balance.

Short Code Billing

Twilio short codes are automatically charged to preferred payment method once every billing cycle. For full details, please see our article How Twilio bills for Short Codes.


Customers who are billed via invoice also have the option to pay by check or wire transfer. For more information, please see our article Set up billing by invoice for my Twilio project.

Have more questions? Submit a request
Powered by Zendesk