SUPPORT.TWILIO.COM END OF LIFE NOTICE: This site, support.twilio.com, is scheduled to go End of Life on February 27, 2024. All Twilio Support content has been migrated to help.twilio.com, where you can continue to find helpful Support articles, API docs, and Twilio blog content, and escalate your issues to our Support team. We encourage you to update your bookmarks and begin using the new site today for all your Twilio Support needs.

Twilio's Global SMS on trial accounts

Twilio sets no additional restriction for Global SMS (messages terminating on non-US phone numbers) on trial accounts. You can send international messages from your trial account as long as you verify the following:

  • Make sure your trial phone number is an SMS-enabled phone number that supports Global SMS. Note that some Twilio numbers only carry voice capability and cannot be used to send messages. Also some SMS-enabled phone numbers are labeled as domestic-only (eg, local numbers in UK), and thus cannot be used to send messages to other countries. 
  • Review the SMS Geo Permissions page and make sure permission to the target country is enabled. For example, if you are sending messages to France, make sure the check box next to France is checked. 
  • As Twilio only allows sending messages to verified numbers with a trial account, make sure you verify the international phone number you're sending to by going to the Verified Caller IDs page. Check out other trial restrictions here, or upgrade your Twilio account.

For help sending a message, please see our Simplified API example guide for Programmable Messaging, or the API documentation for Sending SMS and MMS messages.

Have more questions? Submit a request
We can’t wait to see what you build.
Powered by Zendesk