International support for Alphanumeric Sender ID

The following table reflects our current coverage for Alphanumeric Sender ID worldwide. For countries where the “Alpha Support” column says “Yes”, you can use an alpha sender ID when sending messages to these destinations. For more info, see Getting Started with Alphanumeric Sender ID.

Pre-Registration Requirements

Some countries require a pre-registration process in order to use alpha sender ID. These are marked below with the note "Pre-Registration Required."

To qualify for pre-registration, all SMS sent to that country from your account must be "transactional" (such as as auth codes, one-time passwords / OTP, or account alerts). The only exception is Saudi Arabia, which also provides an option to register for sending promotional/marketing SMS.

To start the pre-registration process, contact Twilio Support and let us know the country where you wish to set up pre-registration.

COUNTRY ALPHA SUPPORT
Afghanistan No
Albania Yes
Algeria No
Andorra Yes
Angola Yes
Anguilla Yes
Antigua & Barbuda Yes
Argentina No
Armenia Yes
Aruba Yes
Australia Yes
Austria Yes
Azerbaijan No
Bahamas Yes
Bahrain Yes
Bangladesh No
Barbados Yes
Belarus Yes - Pre-Registration Required
Belgium No
Belize Yes
Benin Yes
Bermuda Yes
Bhutan Yes
Bolivia Yes
Bosnia & Herzegovina Yes
Botswana Yes
Brazil No
Brunei Darussalam Yes
Bulgaria No
Burkina Faso Yes
Burundi Yes
Cambodia Yes
Cameroon Yes
Canada No
Cape Verde Yes
Cayman Islands No
Central African Republic Yes
Chad Yes
Chile No
China* No
Colombia No
Comoros Yes
Congo No
Congo D.R. No
Cook Islands Yes
Costa Rica No
Croatia No
Cuba Yes - Pre-Registration Required
Cyprus Yes
Czech Republic Yes - Pre-Registration Required**
Denmark Yes
Diego Garcia No
Djibouti Yes
Dominica Yes
Dominican Republic No
Ecuador No
Egypt Yes - Pre-Registration Required
El Salvador No
Equatorial Guinea Yes
Estonia Yes
Falkland Islands Yes
Faroe Islands Yes
Fiji Yes
Finland Yes
France Yes
French Guiana No
French Polynesia Yes
Gabon Yes
Gambia Yes
Georgia Yes
Germany Yes
Ghana No
Gibraltar Yes
Greece Yes
Greenland Yes
Grenada Yes
Guadeloupe Yes
Guam No
Guatemala No
Guernsey Yes
Guinea Yes
Guinea-Bissau Yes
Guyana Yes
Haiti Yes
Honduras No
Hong Kong Yes
Hungary No
Iceland Yes
India Yes - Pre-Registration Required
Indonesia Yes - Pre-Registration Required
Iran No
Iraq No
Ireland Yes
Isle of Man Yes
Israel Yes
Italy Yes
Cote dIvoire Yes
Jamaica Yes
Japan Yes (except for KDDI)
Jersey Yes
Jordan Yes - Pre-Registration Required
Kazakhstan No
Kenya No
Kuwait No
Kyrgyzstan No
Laos PDR No
Latvia Yes
Lebanon Yes
Lesotho Yes
Liberia Yes
Libya Yes
Liechtenstein Yes
Lithuania Yes
Luxembourg Yes
Macau Yes
Macedonia Yes
Madagascar Yes
Malawi Yes
Malaysia No
Maldives Yes
Mali No
Malta Yes
Martinique Yes
Mauritania Yes
Mauritius Yes
Mayotte Yes
Mexico No
Moldova Yes
Monaco No
Mongolia Yes
Montenegro Yes
Montserrat Yes
Morocco No
Mozambique No
Myanmar No
Namibia No
Nauru No
Nepal No
Netherlands Yes
Netherlands Antilles Yes
New Caledonia Yes
New Zealand No
Nicaragua No
Niger Yes
Nigeria Yes - Pre-Registration Required
Norfolk Island Yes
Norway Yes
Oman Yes - Pre-Registration Required
Pakistan No
Palestinian Territory Yes, only for Jawwal Palestine - Pre-Registration Required
Panama No
Papua New Guinea Yes
Paraguay Yes
Peru No
Philippines Yes - Pre-Registration Required
Poland Yes
Portugal Yes
Puerto Rico No
Qatar Yes
Reunion Yes
Romania No
Russia Yes
Rwanda Yes
Samoa Yes
San Marino Yes
Sao Tome & Principe Yes
Saudi Arabia Yes - Pre-Registration Required***
Senegal Yes
Serbia Yes
Seychelles Yes
Sierra Leone Yes
Singapore Yes
Slovakia Yes
Slovenia Yes
Solomon Islands Yes
Somalia Yes
South Africa No
South Korea No
South Sudan Yes
Spain Yes
Sri Lanka No
St Kitts & Nevis Yes
St Lucia Yes
St Vincent & the Grenadines Yes
Sudan Yes
Suriname Yes
Swaziland Yes
Sweden Yes
Switzerland Yes
Syria No
Taiwan No
Tajikistan Yes
Tanzania Yes - Pre-Registration Required
Thailand Yes
Timor-Leste Yes
Togo Yes
Tonga Yes
Trinidad & Tobago Yes
Tunisia Yes
Turkey Yes - Pre-Registration Required
Turkmenistan Yes
Turks & Caicos Islands Yes
Uganda Yes
Ukraine Yes
United Arab Emirates Yes - Pre-Registration Required
United Kingdom Yes
United States No
Uruguay No
Uzbekistan Yes
Vanuatu Yes
Venezuela No
Vietnam No
Virgin Islands British Yes
Yemen Yes
Zambia Yes
Zimbabwe Yes

 

*: For messages to China, pre-registration of message body template is recommended.

**: There's a monthly fee of $6.00 USD for Czech Republic ID pre-registration.

***: Saudi Arabia offers pre-registration options for either transactional or promotional messages.

 

 

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