Can government agencies register on A2P 10DLC for the United States?

Yes, Twilio plans to support government entities or related agencies who wish to register for long code messaging to the US via A2P 10DLC. Twilio is currently working with carriers and The Campaign Registry (the central registrar for A2P 10DLC in the US) in order to enable government entities to register. We will update this FAQ when we have further information to share.

As a reminder, Twilio is pushing back our April 1, 2021 Trust Hub registration start date. In addition, the June 1 registration deadline previously announced is no longer applicable. We are taking a phased onboarding approach for our customers, and we will provide an updated registration timeline and further guidance on April 21, 2021. For more details, see What is A2P 10DLC?

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