A2P 10DLC Campaign Vetting Delays: We are experiencing delays while vetting 10DLC campaigns. Our third party is reviewing campaigns manually, and due to the high volume of requests, a queue has built up. Campaign reviews are expected to take longer. Twilio is working with the provider to help expedite this process. New details will be shared in our incident report as soon they become available.

Setup Twilio two-factor authentication (2FA) for Voice

Two-factor authentication (2FA) is a security feature that requires you, the user, to provide two means of identification in order to access your account. For Twilio accounts, this would include your standard login credentials (email address and password), as well as a one-time passcode sent to your phone (via a call, SMS message, or a TOTP authentication app like Authy). This guide explains how to setup Twilio 2FA for a voice call. 

Setup 2FA for Voice

  1. Enter your phone number and select "Send code via SMS"
  2. Now select “Receive a call”
  3. Once the call is received, enter the number provided using your keypad, then you will be receive a verification code to enter

​​Updating your 2FA to Voice

For full details, see Change your two-factor authentication (2FA) method.


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