Potential Support Response Time Delays Due to Surge in Toll-Free Queries: We’re experiencing a surge in inquiries due to the November 8, 2023 Toll-Free Restricted Traffic Shutdown Deadline. We’re committed to helping you; please bear with us as there might be some delays. For more details, see Toll-Free Message Verification for US/Canada.

Setup Twilio two-factor authentication (2FA) for Voice

Two-factor authentication (2FA) is a security feature that requires you, the user, to provide two means of identification in order to access your account. For Twilio accounts, this would include your standard login credentials (email address and password), as well as a one-time passcode sent to your phone (via a call, SMS message, or a TOTP authentication app like Authy). This guide explains how to setup Twilio 2FA for a voice call. 

Setup 2FA by receiving call

  1. Enter your phone number and select "Send code via SMS"
  2. Now select “Receive a call”
  3. Once the call is received, enter the number provided using your keypad, then you will be receive a verification code to enter

​​Updating your 2FA to Voice

Note: If you would like to set up voice as default 2FA method, please follow the guide below.  

Change your two-factor authentication (2FA) method.


 Related Topics

Have more questions? Submit a request
Powered by Zendesk