A2P 10DLC Campaign Vetting Delays: Twilio cannot approve 10DLC Campaigns ourselves, and must rely on third parties who control our connections to carriers to sign off. These external processes are creating several week delays for our customers. We continue to escalate these issues and are working to reduce delays wherever possible. Further details will be shared in the Campaign Vetting Changes article as they become available.

Setup Twilio two-factor authentication (2FA) for Voice

Two-factor authentication (2FA) is a security feature that requires you, the user, to provide two means of identification in order to access your account. For Twilio accounts, this would include your standard login credentials (email address and password), as well as a one-time passcode sent to your phone (via a call, SMS message, or a TOTP authentication app like Authy). This guide explains how to setup Twilio 2FA for a voice call. 

Setup 2FA for Voice

  1. Enter your phone number and select "Send code via SMS"
  2. Now select “Receive a call”
  3. Once the call is received, enter the number provided using your keypad, then you will be receive a verification code to enter

​​Updating your 2FA to Voice

For full details, see Change your two-factor authentication (2FA) method.


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