Question
Can historical events be deleted from a Segment Unify Space?
Product
Twilio Segment
Environment
Segment Console
Answer
No. Segment does not support selectively deleting individual historical events or events from a specific date range in a Unify or Engage Space.
If corrected events are sent again, they will be added as new events. They will not replace or remove the previously ingested events.
The available options are limited:
- Delete and recreate the affected Space, which removes the data and configuration in that Space.
- Submit deletion requests for affected users, which removes all data for those users, not only specific events.
Additional Information
Before using user deletion requests, confirm the correct deletion workflow. Some deletion methods may suppress users and prevent future data from being ingested for those users.