How Do You Add Multiple Entities to a Linked Audience in Segment? – Twilio Support

Question

How can I include multiple entities when building a Linked audience in the Segment Console?

Product

Segment

Environment

Segment Console

Answer

To include multiple entities in a Linked audience, use the nesting feature in the Segment Console’s visual builder. When you select a target entity, the initial "with entity" block establishes the root path. Segment prevents the creation of a second, separate "with" block for child entities because the target entity must always be included within the condition group, enforcing an AND operator between the target and its related conditions. You cannot branch off a new affirmative path, you must continue down the one you started by nesting additional entities within the existing path. This approach allows you to apply conditions across related entities and build complex audience logic.