Question
In Segment Unify, can I see a count or export a list of user profiles that have a specific identifier when Profile Sync is not connected to a warehouse?
Product
Twilio Segment
Environment
Segment Console
Answer
Segment Audiences does not support filtering profiles directly by identifier type. This means you cannot directly create an audience by selecting a specific identifier and exporting that list.
The recommended way to retrieve profile counts or full profile lists by identifier is to connect the Unify space to a warehouse using Profile Sync, then query the profile data in the warehouse.
As a workaround, you can create an audience that includes all profiles in the space by using a trait condition with both exists and does not exist logic. After the audience is created, the Audience UI show an identifier breakdown, and you may be able to download audience membership as a CSV.
Additional Information
The audience workaround may be limited by UI or export constraints. Profile Sync is the most reliable method for large-scale profile analysis and exports.