Objective

This article explains how to trigger a full resync of an audience’s membership data to a destination in Engage.

Product

Segment 

Environment

Segment Console

Procedure 

1. Navigate to Engage > Audiences and select the audience you want to resync.
2. On the audience’s overview page, go to the Destinations section.
3. Click the three-dot menu (⋮) next to the destination you want to resync.
4. Select Full resync.

Additional Information 

• Resyncs are scoped to the individual activation; only data for that specific activation will be re-sent.
• You can also trigger resyncs with the API by setting performResync: true when you create or update an activation.