Question

How does Consent Management handle events that do not include a consent object in the context? Will these events be treated as normal, or will consent management block them from delivery to destinations?

Product

Consent Management

Environment

Segment Console

Answer

Events sent to Segment without a consent object are treated as normal and delivered to destinations that do not have consent enforcement enabled. If a destination is mapped to a consent category and consent enforcement is enabled, events without consent information (or with an empty consent object) will be blocked from those destinations.

Additional Information 

Consent enforcement must be enabled for blocking to occur.