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Why Segment Public API Tokens Tab is Not Available

Question

Why is the Public API Tokens tab or Create Token button not available in Segment Console under Workspace settings > Access Management > Tokens?

 

Product

Twilio Segment

 

Environment

Segment Console

 

Answer

Public API tokens are only available for workspaces on the Team or Business plans. If your workspace is currently on the Free plan, the Tokens tab and the Create Token button will not be visible in Access Management.

To generate a Public API token and utilize programmatic endpoints such as Workspace Regulations, your workspace must first be upgraded to a Team or Business subscription.

 

Additional Information 

  • Public API tokens are required to programmatically call Segment Public API endpoints, which include requests to create workspace regulations for erasure or suppression workflows.
  • Refer to the official Segment Public API Documentation for more details.

 

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