Question
How long is Segment currently configured to retain data that is pushed into the platform?
Product
Twilio Segment
Environment
Segment Console
Answer
Segment enforces a data retention period of up to 3 years for Business Tier customers. Segment no longer supports unlimited data retention, but continues to honor any previously agreed-upon retention periods.
Additional Information
- If your business requires a longer retention period, please contact your sales team to discuss available options.
- For more details, refer to the Segment documentation on the Data Retention Policy.