Objective
This article explains how to reset your password and regain access to your Segment account if you have forgotten your credentials or are unable to sign in to the Segment Console.
Product
Twilio Segment
Environment
Segment Console
Procedure
Follow these steps to reset your password and access your account:
- Navigate to the Segment sign-in page.
- Click Forgot your password?.
- Enter the email address associated with your Segment account.
- Click Reset Password.
- Check your email inbox for a password reset message from Segment.
- Open the email and click the password reset link.
- Enter and confirm your new password.
- Sign in to the Segment Console using your newly created password.
Additional Information
- Check Spam/Junk Folders: If you do not receive the password reset email within a few minutes, check your email client's spam or junk folder.
- Email Delivery Audits (For Administrators): In order to verify whether invitation or password reset emails have been successfully sent from your system, check the Activity dashboard inside your connected SendGrid instance.