Question

Can I request a historical data replay in Segment that filters for only a single track event, such as Order Completed, from specific sources to specific destinations?

Product

Twilio Segment

Environment

Segment Console

Answer

Yes, business tier customers can filter historical data replays by specific track event names. When requesting a replay, you can specify the exact sources, destinations, and desired date range, along with a specific event filter (such as Order Completed). This ensures that only the designated event is backfilled to your destinations, which prevents unnecessary data consumption and avoids the duplication of other workspace events.

To initiate a filtered historical replay, open a support request containing your precise filtering criteria, sources, destinations, and timeframe.

Here is an example template for submitting replay requests:

Source Details:
- Source Name:
- Source ID: xxxxx
- Link to Source:
 
Destination Name:
Start time (Please use the following UTC format): 2026-01-01T00:00:00Z UTC
End time (Please use the following UTC format):  2026-01-01T00:00:00Z UTC
All the events or only a subset of events? Please provide event names and/or method calls (page/identify/track/group) if only a subset of events is needed:
Rate Limit (rps):