Objective
Discover how to identify users for bulk deletion in your Segment workspace when you no longer have access to the Audience Builder feature, using a specific trait or other criteria.
Product
Twilio Segment
Environment
Segment Console
User Account Permission/Role(s) Required
Workspace Admin
Procedure
Utilize Programmatic Self-Service Alternatives
For continuous data hygiene or future cleanups, you can manage user profiles programmatically without relying on audience building features to identify those users:
Profile Sync & Data Warehouses: If you use Profile Sync, or a connected downstream data warehouse, you can query and identify user records directly within your connected data warehouse to programmatically orchestrate deletions.
Computed Traits: Create computed traits to flag specific user behaviors or statuses before executing deletion routines.
Public API: Use the Segment Public API to programmatically submit batch user deletion or suppression requests.
Additional Information