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Will New Identifiers Merge Old Profiles?

Question

Will adding a new identifier to the identity resolution rules retroactively merge profiles that had shared that trait previously?

 

Product

Twilio Segment

 

Environment

Segment Console

 

Answer

No, when a new identifier is added to the identity resolution rules, it will only be considered on new events that are processed after it was added.  

 

 

 

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