Question

Why can't I see my new collections or properties in the Selective Sync UI?

Product

Twilio Segment

Environment

Segment Console

Answer

Regardless of schema size, for each warehouse only the first 5,000 collections per source and 5,000 properties per collection can be managed using the Selective Sync user interface. After you hit any of these limits, all future data is still tracked and sent to your warehouse. New collections created after hitting this limit is not displayed in the Selective Sync table.

You will see a warning in the Selective Sync user interface when the warehouse schema has reached 80% of the limit for collections and/or properties. An error message will appear when you've reached the limit.

Contact Segment support to edit Selective Sync settings for any collections and/or properties which exceed the limit.

Additional Information 

You can read up more on Selective Sync in our docs here.