Question

Why is my audience not appearing in the Google Cloud Pub/Sub destination?

Product

Twilio Segment

Environment

Segment Console

Answer

This is often related to the initial synchronization period. For real-time audiences syncing to Google Cloud Pub/Sub, please keep the following timing in mind:

• Initial Sync: The first synchronization can take six hours or more to complete depending on the audience size.

• Regular Updates: Once the initial sync is finished, the audience will move to a regular sync frequency of every two to three hours.
   

Additional Information 

You can find more info on the Google Cloud Pub/Sub destination in our docs here.