Objective
Reverse ETL uses the Unique Identifier column to detect data changes, like new, updated, and deleted records. If you encounter an error, you can reset Segment's tracking of this column and force Segment to manually add all records from your dataset.
Product
Twilio Segment
Environment
Segment Console
Procedure
To reset a sync:
- Select the three dots next to Sync now.
- Select Reset sync.
- Click I understand what happens when I reset a sync state.
- Click Reset sync.
Additional Information
For more information, please see: Manage Reverse ETL Syncs