Question
What is Segment’s retry logic for failed destination calls?
Product
Twilio Segment
Environment
Segment Console
Answer
Destination APIs often fluctuate in availability due to network failures, bugs, or server overload. To maintain high delivery rates, Segment automatically retries failed destination API calls for a window of four hours.
These attempts utilize a randomized exponential backoff strategy, which progressively increases the time between retries. This approach allows temporary issues to resolve without further taxing the destination, substantially improving overall data reliability.
Additional Information
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