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V1 Journey - Unable to save draft

Issue

Unable to save V1 Journey draft with error "The journey could not be saved"

 

Product

Twilio Segment

 

Environment

Segment Console

 

Cause

One possible cause is that the journey version is using a destination that no longer exists in the Engage space. In these cases, the error the client can see in the network tab, for the graphql?operation=SaveDraftEventTriggeredCampaign request, will be Destinations not found: <destinaton_id>.

 

Resolution

Since the destination used by the journey no longer exists, the solution is to delete the destination step and add one that does exist in the space.

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