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Does Segment Event-Triggered Journey V2 Process Historical Events?

Question

Does Event-triggered Journey V2 consider historical events when determining whether a user should enter the journey?

Product

Segment Unify & Engage

Answer

Event-triggered Journey V2 works specifically with future event occurrences and does not evaluate past event timestamps. If you need to consider historical events for a user to enter a journey, you can create an audience based on those event details. Then, configure Journey V2 to trigger when a profile enters that audience.

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