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How to Integrate Twilio Flex with ServiceNow

 

Objective

Help you navigate the technical process of connecting Twilio Flex to ServiceNow effectively.

 

Product

Twilio Flex

 

Procedure 

Detailed step by steps instructions can be found in the following blog article:

Note: This solution was built in 2021 and it is not actively maintained. Please make sure to upgrade references to the latest supported versions at Twilio, specially for Serverless and Flex plugins.

 

Additional Information 

Additional information regarding how to integrate Twilio Flex with ServiceNow can be found at the following links:

 

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