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Why Do I See "New SSO Solution Available" on SSO Twilio Console Page?

Question

Why is "New SSO Solution Available" displayed on SSO Twilio Console Page?

 

Product

Twilio Flex

 

Answer

If you are running a Flex UI version of 2.7.x or later, then you will see a New SSO Solution Available section on your Single Sign-On Twilio Console page. This SSO provides a new solution that offers enhanced security using OAuth 2.0.

All Flex customers using the legacy SSO configuration need to migrate to the enhanced SSO configuration prior to March 31, 2026.

 

Additional Information 

You can refer to the following support document for more details:

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