Question

What is a Worker SID and where can I find it?

Product

Twilio Flex

Environment

legacy Twilio Console

Answer

A Worker SID is a 34-character alphanumeric identifier that begins with the letters WK and can be found in the following places:

• Twilio Console
• REST API

Where to find a Worker SID in the Twilio Console?

A Worker SID can be found in the Twilio Console by clicking on TaskRouter --> Workspaces --> [Workspace Name] --> Workers in the sidebar.

Where to find a Worker SID with the REST API?

Multiple Workers can be fetched via API "Read multiple Worker resources". 

With the Twilio CLI, Workers can be listed with:

twilio api:taskrouter:v1:workspaces:workers:list \
   --workspace-sid WSaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

And filtered by name with:

twilio api:taskrouter:v1:workspaces:workers:list \
   --workspace-sid WSaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa \
   --target-workers-expression "name IN ['Alice','Bob','Connie','David']"