In Dashboards, it is possible to limit the values displayed in a filter applying a metric.
You can use existing metrics or create custom ones.
To apply a metric to a filter, follow these steps:
1. Click on the gear icon on the top left to enter in edit mode
2. Select the filter
3. Click on the first icon
4. Click on "Available Values"
5. Select the metric to apply (create a custom metric if needed)
In this example, we exclude a value from the "Agent Team" filter using a custom metric: