Question
Why is data from web and server sources not sent to Intercom (Classic)?
Product
Twilio Segment
Environment
Segment Console
Answer
It's important to note that our Intercom (Classic) destination has entered maintenance mode, and this destination should only be used for Mobile connections.
To connect Intercom for browser and server connections, new versions of the destination are available:
Additional Information
You can find more details in our documentation here: