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When is it recommended to fire an Identify call?

Question

When is it recommended to fire an Identify call?

 

Product

Twilio Segment

 

Environment

Segment Console

 

Answer

Segment recommends that you make an Identify call:

  • After a user first registers
  • After a user logs in
  • When a user updates their info (for example, they change or add a new address).

 

Additional Information 

More details on our Identify method can be found here.

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