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How To Replace the AgentDesktopView.Panel2 Flex Component

Objective

Replace the AgentDesktopView.Panel2 Flex UI component.

 

Product

Twilio Flex

 

Procedure 

To replace the the AgentDesktopView.Panel2 Flex UI component, one can create a Flex Plugin that includes the following code snippet:

flex.CRMContainer.defaultProps.uri = "https://www.google.com/webhp?igu=1"

 

Additional Information 

The CRMContainer Flex UI component is placed within the AgentDesktopView.Panel2 Flex UI component. Thus, replacing the contents of the CRMContainer component will effectively replace the AgentDesktopView.Panel2 component.

You can find additional information about Flex Plugins, the CRMContainer Flex UI component, and the AgentDesktopView.Panel2 Flex UI component at the following links:

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