Issue
You often ask how to remove plugins from your Flex instance. While there isn’t a direct “Delete” option, there are two ways to remove or disable a plugin.
Product
Twilio Flex
Cause
Flex does not offer a permanent delete function for plugins. Instead, plugins can be disabled or archived depending on whether you want to stop functionality temporarily or permanently.
Resolution
You can remove plugins from your Flex instance in two ways:
Option 1: Disable a plugin
- Go to the Plugins page in the Admin UI.
- Select the plugin you no longer want.
- Disable the plugin.
The plugin can also be disabled using the below twilio-cli command:
twilio flex:plugins:release --disable-plugin <PLUGIN_NAME> --name "Remove <PLUGIN_NAME> Plugin" --description "Remove Plugin"Option 2: Archive a plugin
First, disable the plugin using the steps above.
Follow the Archiving a plugin guide to archive it.
⚠️ Once archived, a plugin cannot be re-enabled in your Flex instance. Archiving also frees up space toward your plugin limit.
Additional Information
- Use “Disable” if you may want to re-enable the plugin later.
- Use “Archive” if you are sure you no longer need the plugin.
- Refer to the following link for more information about how to Disable a plugin.