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How to Register Your Alphanumeric Sender ID in Ethiopia

Objective

This article outlines the documentation required for Ethiopia pre-registration. Regulations may require signed documents to verify that registrations are submitted by entities authorized to use the Sender ID, ensuring legitimate traffic and reducing misuse.

 

Product

Programmable Messaging

 

Environment

legacy Twilio Console

 

Procedure 

To register your Alphanumeric Sender ID, the Ethiopia network operators require that you provide the following documents: 

  • Twilio Authorization Letter
  • Company Business License

To get you up and running as quickly as possible, please fill out the documents completely and accurately and provide any other required information. Use the example provided for guidance. Note that mobile network carriers are very strict about the details! We highly recommend that you download the examples (hit right click, and select 'Save Image As...') and do a side by side comparison when you are filling out the documents.

 

Provide the Authorization letter

This document authorizes Twilio, Inc. to register and send branded SMS messages on your behalf. 

Once you have downloaded the forms, follow these general instructions: 

  1. Fill in the yellow highlighted fields completely replace each field with your own information.
  2. If you have questions on how to fill in the required fields, refer to the annotated examples we provided for each field. 
  3. Have the documents signed by an authorized signatory of the Sender.
  4. In the highlighted fields, add the Sender’s letterhead and/or logo, stamp and sign where indicated.
  5. Upload the documents while submitting the application through the Twilio Console form.

 

Required fields include:

  • Date
  • Company Name
  • Address of the company
  • VAT number of the company
  • Phone Number
  • Company website
  • Company Representative full name
  • Position
  • Phone Number
  • E-mail address
  • Sender ID
  • Service description
  • Type pf traffic
  • Content sample

Please note that local banking and promotional traffic is not allowed.

 

Authorization letter:

 

Screenshot 2025-05-30 at 6.56.13 PM.png

 

 

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