Objective

Twilio Flex supports enhanced Single Sign-On (SSO). Verifying your current Flex SSO configuration will help you determine if you need to take any action before the upcoming legacy SSO end-of-life date.

Product

Flex

Procedure

How to Check Your SSO Configuration 

1. Access the URL

1. Open your web browser
2. Navigate to: https://services.twilio.com/v1/Flex/Authentication/Config?AccountSid=ACxxx
   (Replace ACxxx with your Twilio Account SID.)
   
   

2. Review the JSON response

The page will display a JSON response revealing your migration status to the enhanced SSO.

Enhanced SSO

If you see "active": true, your account is configured with enhanced SSO.

Legacy SSO 

If you see "active": false or an empty array (e.g. {"config_list":[]}), you have Legacy SSO.

Additional Information

• Enhanced and Legacy SSO
• Flex SSO URL Migration Guide
  
  

If you have any questions or concerns, contact Twilio Support.