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Can I register my own phone number for WhatsApp on Twilio?

Question

Can I register my own phone number for WhatsApp on Twilio? 

Product

Programmable Messaging 

Answer

Registering your own number on the WhatsApp Business API with Twilio is known as Bringing Your Own Number (BYON). To complete the BYON process, you will need to verify the number with an OTP code. You can most likely complete the BYON process if your number can:

  • receive SMS, or
  • receive voice calls

If your non-Twilio phone number is only capable of outbound calls, it is not possible to activate it for WhatsApp. 

Note that if the phone number is currently connected to the WhatsApp Business API, you should follow this guide instead: Can I move my approved WhatsApp Number to Twilio?

 

How to register non-Twilio phone numbers on WhatsApp

If you are a direct customer, you can follow the instructions in the Twilio Self Sign-Up docs here.

If you are an ISV Tech Provider, follow the instructions here. 

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