SUPPORT.TWILIO.COM END OF LIFE NOTICE: This site,, is scheduled to go End of Life on February 27, 2024. All Twilio Support content has been migrated to, where you can continue to find helpful Support articles, API docs, and Twilio blog content, and escalate your issues to our Support team. We encourage you to update your bookmarks and begin using the new site today for all your Twilio Support needs.

Creating Plugins for Twilio Flex

Twilio Flex supports Plugins - self-contained code changes that allow for modification to the Flex UI experience. Plugins use the core programmability model of Flex to change or update functionality. With the React-based architecture, users can create and deploy plugins that change or add new UI elements and functionality.

Notice: This article is in reference to Flex UI 1.x which is not the latest version. For details on how to migrate from Flex UI 1.x.x, see our migration guide. Also refer to the Flex UI Release Notes for v2.x.x for changes. 

Here are the steps to get you started:

  1. Install the Twilio CLI
  2. Install the Twilio CLI plugin for Flex Plugins
  3. Create your Flex Plugin
  4. Add Your Code
  5. Build your plugin
  6. Deploy your plugin via the Plugins API
  7. View your plugin on the Plugins Dashboard

Related Topics

Have more questions? Submit a request
Powered by Zendesk