A2P 10DLC Campaign Vetting Delays: We are experiencing delays while vetting 10DLC campaigns. Our third party is reviewing campaigns manually, and due to the high volume of requests, a queue has built up. Campaign reviews are expected to take longer. Twilio is working with the provider to help expedite this process. New details will be shared in our incident report as soon they become available.

Creating Plugins for Twilio Flex

Twilio Flex supports Plugins - self-contained code changes that allow for modification to the Flex UI experience. Plugins use the core programmability model of Flex to change or update functionality. With the React-based architecture, users can create and deploy plugins that change or add new UI elements and functionality.

Notice: This article is in reference to Flex UI 1.x which is not the latest version. For details on how to migrate from Flex UI 1.x.x, see our migration guide. Also refer to the Flex UI Release Notes for v2.x.x for changes. 

Here are the steps to get you started:

  1. Install the Twilio CLI
  2. Install the Twilio CLI plugin for Flex Plugins
  3. Create your Flex Plugin
  4. Add Your Code
  5. Build your plugin
  6. Deploy your plugin via the Plugins API
  7. View your plugin on the Plugins Dashboard

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