Twilio short codes have one-time setup fees, regularly billed leasing or service charges, and per message usage charges. Please read on for a breakdown of all fees and charges.
Please note that nonprofit organizations may be eligible for a discount on the short code lease cost. For more information and eligibility requirements, please contact Sales.
One-time Setup Fees
The following fees are charged once when setting up a short code with Twilio:
|
Country |
Fee Type |
One-time Cost |
|
USA |
Setup fee |
$650 |
|---|---|---|
|
MMS enablement fee |
$500 |
|
|
Canada |
Setup fee |
$3,000 |
Short Code Recurring Charges
Short Code leases and service charges are billed on a quarterly (every 3 months) or annual (once yearly) basis. Yearly subscriptions receive a discount equal to one month, as shown in the table below. Short codes leased directly by the customer are also billed at a discount, with just a service charge being applied.
|
Country |
Short Code Type |
Quarterly Cost |
Annual Cost |
|
USA |
Random number |
$3,000 |
$11,000 |
|---|---|---|---|
|
Vanity number |
$4,500 |
$16,500 |
|
|
Customer leased |
$1,500 |
$5,500 |
|
|
Canada |
Vanity number |
$3,000 |
$11,000 |
|
Customer leased |
$2,000 |
$7,333.33 |
|
|
UK |
Random number |
$5,000 |
$16,500 |
*Unless otherwise stated, taxes are not included in our prices and all applicable taxes are payable by Customer. All prices in USD and are subject to change.
Short Code Message Pricing
Short code usage is billed at a per-message rate:
|
Country |
Message Type |
Inbound Cost |
Outbound Cost |
|
USA |
SMS |
$0.0075 |
$0.0075 |
|---|---|---|---|
|
MMS |
$0.01 |
$0.02 |
|
|
Canada |
SMS |
$0.005 |
$0.03 |
|
UK |
SMS |
$0.0075 |
$0.04 |
Some US-based wireless carriers charge additional per-message transaction fees. Here are the additional costs imposed:
|
Carrier |
Messages Received |
Messages Sent |
|
T-Mobile |
$0.0025 |
$0.0025 |
|---|---|---|
|
Sprint |
$0.0050 |
$0.0050 |
|
Verizon |
N/A |
$0.0025 |