Twilio short codes have one-time setup fees, regularly billed leasing or service charges, and per-message usage charges. Please read on for a breakdown of all fees and charges.
Nonprofit organizations may be eligible for a discount on their short code lease cost. For more information and eligibility requirements, please contact Sales.
One-time Setup Fees
The following fees are charged once when setting up a short code with Twilio:
Country | Fee Type | One-time Cost |
USA | Setup fee | $650 |
MMS Enablement fee | $500 | |
Canada | Setup fee | $3,000 |
Short Code Recurring Charges
Short Code leases and service charges are billed on a quarterly (every 3 months) or annual (once yearly) basis. Yearly subscriptions receive a discount equal to one month, as shown in the table below. Short codes leased directly by the customer (self-leased) are also billed at a discount, with just a service charge being applied.
Country | Short Code Type | Quarterly Cost | Annual Cost |
USA | Random number | $3,000 | $11,000 |
Vanity number | $4,500 | $16,500 | |
Customer self-leased | $1,500 | $5,500 | |
Canada | Vanity number | $3,000 | $11,000 |
Customer self-leased | $2,000 | $7,333.33 | |
UK | Random number | $5,000 | $16,500 |
Unless otherwise stated, taxes are not included in our prices and all applicable taxes are payable by Customer. All prices in USD and are subject to change.
Notice: Customer self-leased costs only account for Twilio's connection fees. Lease fees from your provider are not included in this pricing.
Short Code Message Pricing
Short code usage is billed at a per-message rate:
Country | Message Type | Inbound Cost | Outbound Cost |
USA | SMS | $0.0075 | $0.0075 |
MMS | $0.01 | $0.02 | |
Canada | SMS | $0.005 | $0.03 |
UK | SMS | $0.0075 | $0.04 |
Additional wireless carrier message fees: Some wireless carriers charge additional per-message transaction fees. These fees vary depending on the carrier, and message type. For full details, please see our SMS Pricing Page.