The total cost to you for a short code is the same whether you lease your short code through Twilio or independently. If you lease your short code through Twilio, the total cost will include:
- The cost of your short code lease. See the chart below for types of leases.
- $1,500 quarterly service fee. This covers carrier fees, application processing, and maintenance of your Twilio short code. This $1,500 quarterly fee is included in the prices listed below.
If you lease your short code independently from Twilio, you will only be charged the service fee.
Short Codes purchased on an annual basis (12 month cycle) will receive one month free. Reach out to your Account Manager for more information.
|Short Code Type||Quarterly Cost||Annual Cost|
|*US Customer Leased||$1,500||$5,500|
|*Canada Customer Leased||$1,500||$5,500|
*Unless otherwise stated, taxes are not included in our prices and all applicable taxes are payable by Customer. All prices in USD and are subject to change. US Short Codes will incur a one-time set-up fee of $650 and Canada Short Codes will incur a one-time setup fee of $3,000.
- MMS capabilities can be added to any US short code for a one-time fee of $500.
- Nonprofit organizations may be eligible for a discount on the short code lease cost. For more information and eligibility requirements, please get in touch.
|Short Code Type||Messaging Cost|
|US||SMS: 1 cent outbound, 0.5 cent inbound;
MMS: 2 cents outbound, 1 cent inbound
|Canada||SMS: 3 cents outbound, 0.5 cent inbound|
|UK||SMS: 4 cents outbound, 0.75 cent inbound|
For an explanation of how Twilio bills for short codes, please see here.
For information on volume pricing for US short codes, please see here.