A2P 10DLC Campaign Vetting Delays: We are experiencing delays while vetting 10DLC campaigns. Our third party is reviewing campaigns manually, and due to the high volume of requests, a queue has built up. Campaign reviews are expected to take longer. Twilio is working with the provider to help expedite this process. New details will be shared in our incident report as soon they become available.

Can I port my Skype or VoIP number?

Yes. You can port non-traditional or VoIP numbers to Twilio as long as they are 10-digit US numbers.

If you do not have an official billing document, you can submit a screenshot of your account page that includes your user name and the phone number(s) included in your port request.

It's important to confirm that the first and last name you provide on the Letter of Authorization match the name in your account profile exactly.

To begin porting your number, please visit the Porting page in the Twilio Console and enter the information regarding the numbers you'd like to port.

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