To obtain a Customer Service Record (CSR), follow these steps:
- Contact Your Current Carrier: Reach out to your current telecommunications carrier. You may need to specifically ask for their Porting Team.
- Request the CSR: Clearly specify that you need the Customer Service Record on file with the carrier, not just your billing records. While billing records and the CSR may contain similar information, they are not always identical.
- Verify Information: Ensure that the information on the CSR matches the details you have, as this will help in the porting process.
By obtaining a CSR, you can increase the likelihood of a successful and smooth porting process.