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Transitioning off Notify

As of October 24, 2022, Twilio Notify will reach end of life on December 31, 2025 for existing customers.  This EOL doesn’t affect other push notification use cases powered through other Twilio products such as Verify, Voice, Conversations or Engage.  We will update you via our Twilio Blog as soon as we have an alternative solution for the current Notify product.  While Notify will continue to function until we have an available replacement, we have created this guide to help you identify other Twilio products that may fit your use case.


Twilio Notify alternative solutions

Here are some Twilio solutions that may fit your use case:

  • Twilio’s SMS API is a great replacement for any Notify based SMS use cases. You can also use the message scheduling feature to schedule up to 500,000 messages! Our support team would be happy to help you understand your options.
  • Verify is a Twilio product that enables a user verification method known as “push authentication”, which involves sending a push notification that asks a user to approve a login or other sensitive action. This is an option worth considering if your business requires a digital verification use case in your communication strategy.
  • Conversations is a Twilio product accessible via a single API for seamless conversational messaging. This is an option worth considering if your business utilizes push for 2-way messaging in your communication strategy.
  • Twilio Segment is a product that offers omnichannel customer engagement built on a customer data platform with downstream push notification partners and guides for push notification creation. You can also utilize a full walkthrough for push notification creation using Braze as a downstream partner.
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