How do I know which WhatsApp onboarding process applies to me?

The following guide assumes you have already been granted access to WhatsApp and have onboarded WhatsApp senders. If you are just getting started with WhatsApp, please first request access.

Identify which WhatsApp onboarding process applies to your Twilio account

  1. Open the Twilio Console
  2. Navigate to Messaging -> Senders -> WhatsApp Senders
  3. Click on New WhatsApp Sender
  4. Based on the screen presented after clicking New WhatsApp Sender, use the chart below to determine which onboarding applies to you:

Self Sign Up Onboarding

Guided Onboarding

self_sign_up.png guided_onboarding.png


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