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How do I add senders to a sender pool?

Objective

This article helps you add more senders to a sender pool you already created, so the pool has additional numbers, addresses, or channels to draw on when sending.

 

Product

Communication APIs

 

Environment

Twilio Console

 

Procedure

  1. In the Twilio Console, select Communications in the left sidebar.
  2. Open the Communication APIs Sender Pools page.
  3. Select the name of the pool you want to expand.
  4. Select Add senders. The Add Senders to Sender Pool page opens, showing the pool you are adding to.
  5. Under Select senders, select the check box next to each sender you want to add. Each row shows the Sender address, its Channel, and its Traffic status.
  6. To narrow the list, use the Channel filter (SMS, RCS, Email, WhatsApp, or Push) or the Traffic status filter (Active or Inactive), then select Apply.
  7. Submit the form.
  8. A confirmation appears telling you the senders were added successfully, and you are returned to the pool's details page.

 

Additional Information

  • You must select at least one sender — the form reports At least one sender is required otherwise.
  • Senders already in the pool cannot be selected again.
  • The sender list is paged five senders at a time, so use the filters if the sender you want is not on the first page.
  • If nothing can be added, the page reports that there are no senders available to add to this pool.
  • If the request fails, a message reports that adding senders to the pool failed.
  • Select Cancel to return to the pool without changing it.

 

This content was generated by AI and reviewed, edited, and verified by a human.

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