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How do I remove a sender from a sender pool?

Objective

This article helps you take a single sender out of a sender pool without deleting the pool or the sender itself, so the pool stops using that number or address for future sends.

 

Product

Communication APIs

 

Environment

Twilio Console

 

Procedure

  1. In the Twilio Console, select Communications in the left sidebar.
  2. Open the Communication APIs Sender Pools page.
  3. Select the name of the pool you want to change.
  4. In the Senders table, find the sender you want to remove and select Remove sender in its row.
  5. The Remove this sender from the pool? dialog confirms which sender you are about to remove.
  6. Select Delete.
  7. A confirmation appears telling you the sender was removed from the pool successfully, and the sender no longer appears in the table.

 

Additional Information

  • Removing a sender from a pool does not delete the sender. It stays in your account and can be added to this or another pool later.
  • The pool keeps working with its remaining senders. Removing the last sender leaves the pool with nothing to send from.

 

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