Objective

This article helps you create a sender pool and choose the senders it contains, so your application can reference a single pool ID instead of individual phone numbers, WhatsApp senders, or email addresses.

Product

Communication APIs

Environment

Twilio Console

Procedure

1. In the Twilio Console, select Communications in the left sidebar.
2. Open the Communication APIs Sender Pools page.
3. Select Create sender pool. The Create sender pool panel opens.
4. In Sender pool name, enter a unique name for the pool.
5. Under Select senders, select the check box next to each sender you want in the pool. Each row shows the Sender address, its Channel, and its Traffic status.
6. To narrow the list of senders, use the Channel filter (SMS, RCS, Email, WhatsApp, or Push) or the Traffic status filter (Active or Inactive), then select Apply.
7. Select Create sender pool.
8. A confirmation appears telling you that creation has started and that the pool will appear once it is created.

Additional Information

• Sender pool name is required, and the name must be unique.
• The sender list is paged five senders at a time, so use the filters if the sender you want is not on the first page.
• Creation is asynchronous — the new pool appears in the table once it finishes being created, so you may need to refresh the list.
• If creation fails, a message reports that there was a problem creating the sender pool.
• Select Cancel to close the panel without creating anything.

This content was generated by AI and reviewed, edited, and verified by a human.