Objective
This article helps you open a single message and read everything recorded about it, its metadata, sender, recipients, content, delivery attempts, and related resources, so you can diagnose why it succeeded or failed.
Product
Communication APIs
Environment
Twilio Console
Procedure
- In the Twilio Console, select Communications in the left sidebar.
- Open the Communication APIs Messages page.
- Select the ID of the message you want.
- The Message Details page opens with the following cards, each of which can be collapsed and expanded:
- Metadata — the message ID, status, scheduled time, creation and update times, and tags.
- Sender — the sending address and channel, plus the sender identifiers used.
- Recipients — who the message was addressed to.
- Content — the message body.
- Attempts — one row per delivery attempt, with the sending address, status, error code, and time attempted.
- Related Resources — other resources linked to this message.
- To inspect a failed attempt, open the Actions menu on that attempt's row and select View Error. The error details open in a panel.
Additional Information
- View Error is only available on attempts that recorded an error.
- If the message has no linked resources, the Related Resources card shows No related resources found.
- If the message cannot be loaded, the page reports that there was an error loading the message data.